1. Data controller
Under Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is ARTIİKİ İŞ GÜVENLİĞİ MALZEMELERİ SAN. TİC. LTD. ŞTİ. (“Artıiki”). Our contact details are provided in the right-hand section of this page.
2. Categories of personal data that may be processed
- Identity and contact data: full name, telephone number, email address.
- Customer / transaction data: company information, product and quotation requests, message content and other information you share with us.
- Transaction security data: IP address, access time and limited technical records relating to the browser and device.
- Cookie and preference data: limited preference data used to remember your cookie choices and manage third-party content that you have permitted.
3. Purposes of processing personal data
- Responding to product, price, stock, quotation and technical support requests,
- Managing communications with customers and prospective customers,
- Resolving requests, suggestions and complaints,
- Ensuring the security, continuity and core functionality of the website,
- Fulfilling legal obligations and, where necessary, establishing, exercising or protecting rights.
4. Legal grounds and collection method
Personal data may be collected automatically or partly automatically through telephone, email, contact areas on the website, direct commercial communications and technical access records. Depending on the specific processing activity, processing may rely on the legal grounds set out in Article 5 of the KVKK, such as the establishment or performance of a contract, compliance with a legal obligation, establishment/exercise/protection of a right, and legitimate interests provided that your fundamental rights and freedoms are not harmed. Where no other processing condition applies to non-essential cookies or third-party functions, your explicit consent is obtained.
5. Transfer of personal data
Personal data may be transferred, limited to the purposes stated above, to authorized public institutions and organizations, legally authorized authorities, and hosting/technical infrastructure and communication service providers. Third-party content such as Google Maps is loaded only when the relevant cookie/functional permission has been granted. Where data is transferred abroad, the conditions set out in Article 9 of the KVKK are observed.
6. Retention period
Personal data is retained for the period required by the purpose of processing and for the limitation / retention periods prescribed by applicable legislation. When the reason for processing no longer exists, the data is deleted, destroyed or anonymized in accordance with applicable law.
7. Your rights under the KVKK
Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed; request information if it has been processed; learn the purpose of processing and whether it is used in accordance with that purpose; know the third parties to whom it is transferred in Turkey or abroad; request correction of incomplete or incorrectly processed data; request deletion/destruction where the relevant conditions are met; request that these actions be notified to third parties to whom the data has been transferred; object to an outcome against you resulting exclusively from analysis by automated systems; and request compensation for damage caused by unlawful processing.
8. Applying to the data controller
You may submit your requests under the KVKK in writing to our company address or by other methods permitted by law, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. You may also apply via the email address you previously provided to us and that is registered in our system by writing to info@arti2isg.com. Applications are concluded as soon as possible according to the nature of the request and no later than 30 days.
9. Cookies and third-party content
Details of the consent mechanism we use for cookies and third-party content such as Google Maps are explained on our Cookie Policy page. You can change your cookie preferences at any time using the “Cookie Preferences” link in the footer.