1. Scope
This Privacy Policy explains how personal data and technical information are handled when you visit the Artıiki website, contact us by phone/email, or use the quotation and contact areas on the website.
2. Information collected
- Full name, telephone, email, company and message / request information that you provide,
- IP address, access time, browser and device information that may arise for security and technical operation purposes,
- Limited preference data relating to remembering your cookie choice.
3. Contact and quotation forms
In the current website structure, the contact and quotation forms open the default email application on your device using the information you enter. The form content is not additionally sent to the server for storage in a web-form database. If you send an email, your information is processed as part of the email communication process.
4. Purposes for using information
- Responding to product, stock, price, quotation and technical support requests,
- Managing customer communications and concluding requests,
- Ensuring the security, availability and technical continuity of the website,
- Fulfilling legal obligations and protecting our rights.
5. Cookies and preference management
The website uses an essential first-party preference cookie to remember your cookie choices. Google Maps is not loaded by default; it is enabled only when you grant “Functional / Third Party” permission. You can change your choice at any time using the button in the footer.
6. Third-party services
The website may use technical content delivered from external sources such as Google Fonts. Google Maps content on the contact page is not loaded without your permission. When you click external links such as WhatsApp or “Get Directions”, the privacy terms of the relevant third party apply.
7. Data security
Technical and administrative measures appropriate to the nature of the processing are applied to prevent unlawful processing and access to personal data and to ensure its protection. Due to the nature of data transmission over the internet, absolute security cannot be guaranteed.
8. Retention and deletion
Information is retained for the period required by the relevant communication/commercial process and for statutory retention and limitation periods. When the purpose and legal basis for processing no longer exist, it is deleted, destroyed or anonymized in accordance with applicable law.
9. Your rights and contact
For your rights under the KVKK regarding your personal data and application methods, please see our KVKK Information Notice. For general questions, you can contact us at info@arti2isg.com.